Service Delivery Partnership Agreement
This segment of the Partner+ program supports service providers who advise, develop, deliver and support commercial software applications developed with the Progress platform, a category that includes system integrators and digital agencies. Progress offers three steps for your unique business model and for growth: Member, Prime Minister and Elite. After defining the necessary outcomes for your business, it`s important to take the time to define the service levels you need from your partner, including the quality and quantity elements of those services. Many companies are guilty of being overly ambitious and offering either uncalculated service levels or service tracking that fuels bad behavior.